Are you still letting visitors in without first verifying their identity? For many organizations, that kind of blind entry isn’t safe anymore.
Controlling access used to mean choosing between convenience and security. Either you prioritized security which made it more difficult to enter or you made entry easy for your workflow and gave up control over who was entering your building.
Today’s video intercom systems make it possible to have both.
In this guide, we will walk through what these modern systems do, why they work, and what to consider when you’re getting one.
What is a video intercom access solution and how do they work?
This is a system that lets your staff see and speak to whoever is at an entry point before they ever step inside. Here’s what it looks like in action:
- A visitor presses a button on the intercom
- Your staff are notified and can see a live video feed and then speak to the visitor directly (without leaving their desk)
- If the visitor should be let in, your staff presses a button which releases the door
Where is this used?
A video intercom solution is best used anywhere secure, controlled access is important. Offices use them to screen visitors before unlocking the door. Clinics and facilities rely on them to manage patient and delivery access without disrupting workflow. Schools and government buildings use them to protect entry points and prevent unauthorized access.
With video and two-way audio, you get real-time control over every interaction at an entry point. It’s especially useful in buildings where:
- There’s no full-time receptionist or front desk
- Staff need to manage access without leaving their work area
- You want visibility and control but don’t want to break your workflow
- Access needs to be controlled around the clock, even after hours
- Visitors don’t always show up when expected (or who you expect)
Why are video intercoms important for your business?
Since installing these video intercom solutions in Red Deer and across Alberta, we have been hearing back that it just makes everything easier.
Teams aren’t being pulled away from their work to answer the door anymore. They aren’t trying to track someone down to ask if they were expecting a delivery and they’re never left guessing who is standing on the other side of the door.
It’s removed the inefficiencies and now doors are being opened faster – but only for the right people.
Talking to a provider? Don’t skip these questions
The system itself matters, but so does the company behind it. Here are a few questions to ask when you reach out:
- Are you local? (Working with a local company usually means faster response times)
- Do they have flexible options, or are they limited to one product line?
- Have you worked with organizations like ours before?
Next Steps
Intercom solutions, like ours, are already improving safety and workflow in buildings across Alberta. If you’re exploring options for your building, we would be happy to discuss what makes the most sense for your building and the way you work.
